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Guest
Cpanel hosting help: 403 error message when trying to access subdirectory (issue resolved OK)
By Guest on 3rd November 2022 05:07:31 PM | Syntax: TEXT | Views: 206


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  1. Sent to Namecheap support:
  2.  
  3. I'm trying to access a script in a subdirectory but I get a 403 error message.
  4. Modsecurity is turned off in my Cpanel.
  5. Does this have to do with .htaccess?
  6. Here's the script I'm trying to access
  7. https://....com/public/tags/
  8.  
  9. --
  10.  
  11. Hello,
  12.  
  13. Thank you for contacting Namecheap Customer Support!
  14.  
  15. We have resolved the issue. It has been caused by the fact that the folder in question had the permissions set to 750, which disallowed any external access. We have set them to 755, and the script is accessible now.
  16.  
  17. Please check it on your side and let us know if you have any questions.
  18.  
  19. We are looking forward to hearing from you.
  20.  
  21. ________
  22. Regards,
  23. Hosting Customer Support
  24. Namecheap, Inc.
  25.  
  26. --
  27.  
  28. Thank you! That worked great.
  29. I had no idea the folder permissions were wrong.
  30. I actually used the cpanel file manager to zip the files and unzip them.
  31. Thanks a lot for your help.
  32.  
  33.  
  34. How to change file permissions in Cpanel File Manager
  35. https://www.youtube.com/watch?v=98RjiU_YhBE